“You can stand tall without standing on someone. You can be a victor without having victims.”
- Harriet Woods
Managing a values-conscious service business
Finance for the owner-operator
Below are resources to help small business owners obtain financing and manage financial assets.
Group process resources
Below are resources to help ensure effective organizational operations, communication, facilitation, decision making, and conflict resolution.
Human resources in a service business
Below are resources to help the small business owner manage relationships with customers, partners, and staff.
Innovation in services
Since successful service organizations are continually innovating, this section provides tips on how to develop and manage an innovative business.
Issues for women business owners
Below are resources specific to women business owners that help with financing and exporting services.
Leadership
Below are resources to help the small business owner provide effective leadership.
Marketing a service
Below are resources on services marketing for small businesses, with particular attention to export competitiveness.
Service delivery
These resources help service organizations provide services in a manner that is culturally sensitive and addresses customers' needs.
Small home business resources
Below are resources to help in managing a small home business consciously and ethically.