“If you don't like something, change it. If you can't change it, change your attitude.”
- Maya Angelou
Managing a values-conscious service business
Innovation in services
Since successful service organizations are continually innovating, this section provides tips on how to develop and manage an innovative business.
Developing an innovative business top^
Challenges in Service Innovation Q&As
10 questions and answers to help manage the risks and challenges of innovation in domestic and export markets.
Dorothy Riddle, Service-Growth Consultants Inc., Copyright 2008, linked 08/16
http://servicegrowth.org/documents/Challenges in Service Innovation Q&As.org.pdf
Concept Development in Service Innovation Q&As
10 questions and answers that provide suggestions for how to engage customers and staff in the innovation process.
Dorothy Riddle, Service-Growth Consultants Inc., Copyright 2008, linked 08/16
http://servicegrowth.org/documents/Concept Development in Service Innovation Q&As.org.pdf
Service Innovation Q&As
10 questions and answers on what service innovation is and the interaction between cultural values and innovation processes.
Dorothy Riddle, Service-Growth Consultants Inc., Copyright 2008, linked 08/16
http://servicegrowth.org/documents/Service Innovation Q&As.org.pdf
Managing an innovative business top^
Managing Service Innovation Q&As
10 questions and answers providing models for managing the innovation process in both your domestic and export initiatives.
Dorothy Riddle, Service-Growth Consultants Inc., Copyright 2008, linked 08/16
http://servicegrowth.org/documents/Managing Service Innovation Q&As.org.pdf
Training Staff to Innovate Q&As
10 questions and answers with ideas and exercises for training staff in continual innovation.
Dorothy Riddle, Service-Growth Consultants Inc., Copyright 2008, linked 08/16
http://servicegrowth.org/documents/Training Staff to Innovate Q&As.org.pdf